Refund Policy at PlainShelter

Thank you for your purchase from PlainShelter. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions under which we may offer a refund, exchange, or store credit. This Refund Policy was last updated on April 10, 2023.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at:

• Website: plainshelter.site
• Phone: +39 06 1234 5678
• Address: Pizzeria Paradise Corner, 00184, Rome, Italy

Non-Returnable Items

Please note that certain items cannot be returned unless they are defective. These include personalized items and perishable goods such as food (e.g., pizzas).

Cancellation

If you need to cancel your order, please do so as soon as possible. Cancellations must be made before the order is prepared. If the order has been prepared or dispatched, we will not be able to offer a refund or exchange.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, send us an email via our website and send your item to our physical address.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.

Questions

If you have any questions concerning our Refund Policy, please feel free to contact us through our website or by phone.